Support

Contact ZenHodl

If checkout feels stuck, your API key is missing, or you have a question about the course, datasets, or licensing, this is the fastest way to reach the right place.

Checkout stuck inside Facebook or Instagram?

Open the checkout link in Safari or Chrome first. In-app browsers often block secure payment pages before Stripe ever loads.

Billing

Billing & checkout help

Use this if a payment page will not open, a trial did not activate, or you need help with subscription billing.

Open support form →
API

API & dashboard support

Use this for API keys, docs questions, dashboard access, usage issues, or anything technical in the live platform.

Open support form →
Course

Course & datasets

Use this for course access, downloads, dataset questions, refund requests, or anything product-related.

Open support form →
Licensing

Enterprise & licensing

Use this for custom data feeds, redistribution rights, research access, or higher-volume commercial use.

Open support form →
Send a request

Send support details here

This sends your message directly to the ZenHodl support inbox without opening your mail app.

Fastest path

What to include so we can help faster

  • The page you were on, like pricing, checkout, docs, or dashboard.
  • Your email address or account email, if you already signed up.
  • A short description of what happened, especially if checkout seemed stuck.
  • If relevant, mention whether you were inside Facebook, Instagram, or another in-app browser.
Other ways to reach us